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WGU Information Technology Management QGC1 Sample Questions:

1. Which lifecycle stage of ITIL focuses on creating services and procedures?

A) Service transition (ST)
B) Service strategy (SS)
C) Service design (SD)
D) Service operation (SO)

2. Which term describes a type of computer built using environment-friendly materials and designed to save energy?

A) Green
B) Workstation
C) Server
D) Personal

3. Which dashboard capability helps a business manager break down data into segments to understand it from different perspectives?

A) Slice-and-dice
B) Pivot
C) Exploration
D) Consolidation

4. What is the focus of materials management in supply chain management?

A) Eliminating the need for inventory control
B) Designing production to optimize equipment placement
C) Coordinating the availability and movement of materials and products
D) Developing strategies to promote products in the market

5. What is an advantage of virtualization?

A) Restricts the availability of resources
B) Increases reliance on manual operations
C) Allows for greater workload stagnation
D) Reduces the cost of ownership and makes IT simpler to manage

Solutions: