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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user reports that they can browse the local network but cannot reach the Internet. A technician pings the local server and verifies the server responds but sites on the Internet do not. This could be caused by which of the following? (Select TWO).

A) Failed gateway
B) Bad NIC
C) Failed WINS server
D) Disabled Windows firewall
E) Failed router

2. Which of the following describes the main difference between a laptop and a tablet?

A) Tablets are typically not upgradeable
B) Tablets use solid state drives for storage
C) There are no field serviceable parts
D) Tablets have a multi-touch interface

3. Which of the following mobile device features disables cellular and wireless communication?

A) Settings Reset
B) Airplane Mode
C) Hotspot Mode
D) Pairing Mode

4. Which of the following OS based features limits access to a workstation? (Select TWO).

A) MAC filtering
B) Privacy filters
C) Employee badges
D) User permissions
E) Strong passwords

5. A user is reporting that their computer is running slow and is having trouble connecting to the Internet. After further inspection, the technician notices that the antivirus definitions are up-to-date and the system is scheduled for regular scans. Which of the following solutions will MOST likely help resolve the issues reported?

A) Pop-up blocker
B) Enabling system restore
C) Anti-spyware software
D) Spam blocker

Solutions: